We offer a number of delivery options and will always look to introduce additional services as they become available. We are currently shipping orders using Parcelforce and Royal Mail with both 1st class and 2nd class services (mainland UK). 1st class services normally take between 1-3 days, 2nd class services are currently taking between 3-7 days. The following options are also available, please do get in touch if you would prefer any of the following options and for accurate quotes.

Express AM (before 12pm)

Express 10 (before 10am)

Express 9 (before 9am)

You will always receive a tracking number by text from our courier, typically ParcelForce but on occasions, other carriers may be used.   

 

All orders will also require a signature at the time of delivery. 

 

Yes, you will receive a tracking number by text from our courier, typically ParcelForce but on occasions, we may other carriers.  We will notify which courier we have used.  

 

DO YOU OFFER SAME DAY DELIVERY?

We are currently working with partners to be in a position to offer a same day delivery option. We do offer a same day collection service from our Warehouse in Birmingham. All orders will require a signature at the time of delivery. 

The driver will leave a card to advise you of your next steps.  If you do not make contact within 7 days your order will be returned to Harry Mason Limited. If you wish to have the order resent from Masons it will incur an additional delivery fee of £9.95

 

Contact customer services on info@harrymason.co.uk with your tracking details or order number  

If you have a problem with a perishable product, we ask you to place it in a watertight bin bag and put it to one side.  We will advise you what to do with it when we speak with you. Please see our Returns Page for further information.

 

You will have been sent an order confirmation at the time of order, if you log into your account you will be able to look at the status of your order and obtain a shipping reference.